Log in to access your account, balance, and bonuses

How do I log in to Cusco Casino if I’m on my phone and can’t see the sign-in button?

Open the main menu (often the three-line icon) and tap “Log in.” If the page looks zoomed in, refresh once and try again after rotating your screen.

What do I do if Cusco Casino says my password is wrong even though I’m sure it’s right?

Use “Forgot password” and set a new one, then log in with the updated password. Check that Caps Lock is off and that you didn’t save an old password in your browser.

Can I log in to Cusco Casino with my email, or do I have to use a username?

Cusco Casino accepts the login method tied to your account settings, most commonly email plus password. If your account was created with a username, use that exact username with the same password.

What should I do if I don’t get the SMS code or email code when I try to sign in?

Wait 2 minutes, then request a new code and check your spam or junk folder for email codes. For SMS, confirm your phone has signal and that your number in the account profile is correct.

Why does Cusco Casino log me out every time I close the app or browser?

Your browser is likely blocking cookies or clearing them on exit, so the session can’t stay active. Allow cookies for the site and turn off “clear browsing data on close,” then sign in again.

Can I stay logged in on two devices at the same time, like my laptop and my phone?

Cusco Casino allows sign-in from multiple devices, but it can end active sessions if it detects unusual activity. If you get kicked out, log in again on one device and change your password if you don’t recognize the login.